Delivery Times
Delivery of your items will vary depending on your location and designated shipping method. Typically, items leave our warehouse within 2 to 3 business days. Business days are Monday-Friday, excluding federal holidays within the United States. Note that shipments can occasionally be delayed due to unforeseen circumstances.
Delivery Time = Warehouse Handling Time + Shipping Time
Warehouse Handling Time refers to the amount of time it will take for your order to leave our warehouse. Most items are shipped within 2 to 3 business days. Shipping Time is the amount of time it will take your order to ship once it has left our warehouse.
International Orders
International orders are subject to duties, customs, brokerage fees and value added taxes which is not calculated at the time of your purchase within the shopping cart. You are in fact the 'Importer of record' when you order products from TSURT (pixiesmerch.com) and therefore these charges MUST be paid, by you, upon receipt of the invoice by the shipping agent. In some cases, the invoice may arrive 6-8 weeks after your order arrives. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to. The customs processing time frame is not included in the shipping timeline estimate.
If the due charges are not paid, the merchandise will be returned back to TSURT (pixiesmerch.com) and you will not be refunded any of the shipping charges.
At this time, we do not ship to the following locations.
The city of Doral Florida in the USA, Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Antigua And Barbuda, Azerbaijan, Bangladesh, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Brunei, Bulgaria, New Caledonia, Cambodia, Republic of Cameroon, Cayman Islands, China, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Costa Rica, Côte d'Ivoire, Croatia, Curaçao, Czech Republic, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Isle Of Man, Israel, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Macao, Macedonia, Republic Of, Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Moldova, Republic of, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Sao Tome And Principe, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, Sri Lanka, St. Vincent, Suriname, Syria, Taiwan, Thailand, Tanzania, United Republic Of, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Yemen, Zambia, Zimbabwe, Aland Islands, Anguilla, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Cuba, Djibouti, Equatorial Guinea, Eritrea, Falkland Islands (Malvinas), French Guiana, French Southern Territories, Guinea, Guinea Bissau, Heard Island And Mcdonald Islands, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People's Republic Of, Libyan Arab Jamahiriya, Mali, Mauritania, Mayotte, Montserrat, Nauru, Niue, Norfolk Island, Pitcairn, Saint Barthélemy, Saint Helena, Saint Pierre And Miquelon, San Marino, Sierra Leone, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, Sudan, Svalbard And Jan Mayen, Swaziland, Tajikistan, Timor Leste, Togo, Tokelau, Tonga, Tuvalu, United States Minor Outlying Islands, Wallis And Futuna, Western Sahara.
We do not ship to any 3rd party fulfillment companies also known as ship houses.
This list is subject to change without notice.
Delivered Shipments
While we take all necessary precautions to ensure your package arrives safely, TSURT, LLC (pixiesmerch.com) is not responsible for packages that are lost or stolen once marked as delivered by the shipping carrier. If you suspect your package has been stolen, please contact the shipping carrier directly to file a claim.
